VoIP

Most VoIP performance issues are caused by other applications. CorvilNet VoIP monitoring sees this.

Voice traffic is of critical importance to almost all organizations, but assuring performance in a complex application and network environment can be challenging.  Shared infrastructure means VoIP performance may be adversely impacted by other enterprise applications or service provider issues.  Operations teams and service providers may disagree on the root cause of intermittent problems, making it harder to get issues resolved.

Unlike vendor-provided products that give you a summary view from the VoIP equipment, CorvilNet monitors the network wire data directly, to provide holistic independent real-time monitoring without any integration required.

So when CorvilNet reports a drop in call quality, it can also show you the jitter, latency and loss of every packet between your sites, and whether there are microbursts of background web traffic competing for bandwidth.  And in case you need to dig into the control traffic, monitoring is backed up by 100% packet capture allowing you to inspect the details of every message when necessary.

CorvilNet scales to millions of packets per second and tens of thousands of calls in progress.

Key Benefits

  • Monitor all traffic, not one application in isolation - monitoring VoIP on its own will not resolve problems when those problems are caused by VoIP interaction with other traffic at key network nodes or across the LAN

  • Independent wire monitoring - an independent view of your VoIP performance, based on wire data, to complement VoIP vendor-provided monitoring

  • Service provider SLA management - visibility of the latency and loss of every VoIP packet across the WAN, allowing service provider issues to be immediately detected and authoritatively confirmed.  Multi-class SLAs can be managed for each class.

  • Rapid Root cause Analysis and Troubleshooting - with combined application and network views performance issues are quickly detected.  All troubleshooting teams use the same high-integrity dataset, improving collaboration and time-to-resolve.  WAN issues can be authoritatively identified, improving responsiveness of Service Provider support.

  • Single Platform Serves Multiple Teams - customized dashboards for each team, showing both live and historical data.  For example, the VoIP team can view call quality while the network team monitors packet latency and loss and service-provider SLAs.  This allows teams to operate independently and yet still collaborate efficiently. 

Download the solution sheet here

See it in action: Matt Davey, Product Manager with Corvil, demonstrates the features of Corvil's VoIP Monitoring Solution