Corvil » Careers

Technical Support Engineer – Dublin, Ireland

Compensation

Corvil offers a competitive compensation and benefits package

Overview

Corvil is looking to expand its technical support team which is responsible for supporting a high performance, real-time analysis product, utilizing the latest software and hardware technologies.

Applicant

The successful applicant will have 3+ years experience providing Level 2 technical support for an enterprise product based on Linux/Unix. In addition the applicant must be available to provide on-call support on a scheduled basis.

Qualification

Third Level Computer Science or Computer Engineering Degree

Required Skills

• Strong process discipline with a working knowledge of Salesforce or other CRM system
• In-depth knowledge of Linux system administration, disk/RAID configuration, network configuration, and general troubleshooting
• Working knowledge of TCP/IP fundamentals and network protocols (GRE, MPLS, SNMP, QoS, multicast)
• Excellent problem-solving and debugging skills
• Excellent verbal and written English-language communication skills

Desirable Skills

• Experience gained in electronic trading and capital markets networking environments would be most relevant
• UNIX scripting languages including shell, python, awk, Perl
• Hands-on experience gained on communications platforms such as network switches, routers, telecoms servers etc.
• Cisco CCNA/CCNP certification or familiarity with the configuration of Cisco devices
• Experience with trading protocols such as FIX, FAST or related
• Experience in market data connectivity and/or automated trading platforms
• Experiences with commercial database products such as Postgres, Oracle, Sybase

Attributes

• Motivated and committed to excellence
• Organized, methodical, and detail oriented
• Good interpersonal skills especially with customers
• Can quickly grasp and learn new technologies
• Ability to remain calm and professional while dealing with customer related issues