SLA Compliance

Define meaningful microsecond SLAs and track compliance for every single packet.
Escape the familiar ‘break-fix’ cycle by pro-actively tracking the performance of the network against defined service level targets. CorvilNet supports pro-active network management using latency-assured Service Channels, which monitor compliance with microsecond SLA targets for up to 100% of application packets. Service Channels can be applied to any subset of traffic flowing in either direction between any pair of network points. SLA violations detected in a Service Channel trigger CorvilNet’s advanced trouble-shooting and optimization capabilities, providing the help you need to restore compliance in the shortest possible time.

Benefits

  • Pro-actively manage the network for low latency.
  • Ensure that latency-sensitive applications get the performance they need, all of the time.
  • Align application service levels with the needs of your business.
  • Be the first to know when service levels fall below targets.

Key Features

  • Statistical SLAs — Specification by percentiles of latency, loss, jitter, over multiple timescales
  • Service Channels — Point–to–point flexible traffic aggregate (e.g. site to site) with associated SLA
  • Every Packet Compliance — Monitoring of every packet against SLA requirement
  • Network Service Index — Single "figure of merit" for performance against SLA
  • Multi–SLAs per packet — Each packet may be measured against application SLA, site SLA, user SLA
  • Automated Alarming — Automatically sends traps or alarms upon SLA violation
Service Channel SLA Violation

Service Channel SLA Violation