Users rank Corvil first overall for Product Features & Satisfaction and Vendor Experience & Capabilities
DUBLIN, IRELAND - September 7, 2018 – In its latest recognition of industry leadership in network analytics, Corvil has achieved top marks in the “Network Monitoring Category Report” from Software Reviews, a division of research and advisory firm Info-Tech Research Group. Based exclusively on independently-collected user feedback, the report is the ultimate litmus test for customer experience and product effectiveness.
Representing one of the most comprehensive views of the lifecycles of customer experience and product effectiveness, in the complicated and ever-changing software vendor landscape, this research is garnered from IT professionals who have worked intimately with their vendor partners through procurement, implementation, day-to-day use, and maintenance.
The “Network Monitoring Category Report”, which evaluated ten vendors, puts the users’ complete software experience at the heart of the evaluation process. The assessment is based on two dimensions:, “Product Features & Satisfaction”, for which Corvil achieved the highest score of all vendors and “Vendor Experience & Capability”, where Corvil also outperformed all others. Corvil also attained a 96 percent “Net Promoter Score” - the measure of a users’ propensity to recommend the software to others.
Today’s networks serve not only as data transport, but as the critical fabric of modern business. This has cast network managers and IT Operations teams in a new role as custodians, enablers, and protectors of the business. Ensuring service quality and a positive user experience has become more complex and challenging as companies adopt faster, smarter, and more diverse technologies. With continual pressure to do more with less, teams require advanced network monitoring and analytics technologies to assure and safeguard their business.
What sets Corvil apart is its ability to derive trusted insight into everything that happens on a modern network, so operations teams can actively manage; proactively optimize; and with precision, quickly determine and address the source of degradation or complex issues.
Corvil empowers business, security and IT operations teams to see, understand and act on their business as it happens live and to provide valuable business-aligned insights. Consequently, Corvil enables IT teams to be more efficient, effective and data-driven in optimizing the performance and security of critical infrastructure and business applications.
“Corvil is empowering a new breed of network and IT manager who not only manages the continuity of network service, but who must assure the quality, performance, and security of complex applications, services and business processes across the network,” said David Murray, Chief Marketing and Business Development Officer at Corvil. “We are humbled and extremely grateful to our customers for their resoundingly positive feedback."
Corvil took eight of the 11 “Top Rated Status” awards under the “Vendor Capability” dimension including “Business Value Created”; “Breadth of Features”; “Quality of Features”; “Product Strategy and Rate of Improvement”; “Vendor Support”; “Ease of Data Integration”; “Ease of Customization” and “Availability of Quality Training”.
“This is the first release of our Network Monitoring awards, and Corvil showed exceptionally strong results,” said David Piazza, President of Software Reviews, Info-Tech Research Group. “Their users rated them particularly high on the breadth and depth of features they offer, and the results across the emotional footprint spectrum demonstrate a strong connection with their customers.”
Corvil is the leader in performance monitoring and analytics for electronic financial markets. The world’s financial markets companies turn to Corvil analytics for the unique visibility and intelligence we provide to assure the speed, transparency, and compliance of their businesses globally. Corvil watches over and assures the outcome of electronic transactions with a value in excess of $1 trillion, every day.
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