Corvil to showcase advanced technologies for redefining customer experience management at FIA Expo Chicago
CHICAGO, ILLINOIS - October 17, 2018 – As industry leaders gather in Chicago this week for the 34th Annual Futures and Options Expo, Corvil will highlight how brokerages, who are rethinking their strategies to stand out from the stiff competition for servicing order flow, can leverage AI and data analytics to enhance client intelligence and experience to successfully compete for traders’ business.
Nowadays the average trading firm has relationships with more than a dozen brokers and shifts its execution flow between firms. Amid a cacophony of macro environmental factors such as unpredictable revenues, growing competition and evolving regulatory compliance demands that continue to drive disruption in capital markets, sell-side firms are in a race to acquire new capabilities to meet the growing list of client expectations. A recent Greenwich Associates report, which revealed brokers expect 48 percent of clients to ask for customized order handling logic next year, illustrates this shift towards a new era of client centric service delivery.
Corvil’s new AI-powered data analytics and electronic trading business intelligence solution, Intelligence Hub, delivers the insight to optimize execution quality, client experience and operations. It provides real-time visibility into client order activity and outcomes, enabling brokers to identify strategies and services to help clients achieve their goals as well as service differentiation by providing the much demanded transparency about service execution.
Intelligence Hub delivers powerful and rapid big data analytics insights to business and operational users without the traditional lengthy timelines and costs. It correlates and understands changes in the critical dimensions of trading outcomes, financial performance, client experience, and underlying trade plant technology performance that are required to effectively manage electronic execution businesses. Machine learning-driven anomaly detection provides early warning alerting on changes in client activity, flows fill rates, rejects, etc. to empower brokers to be more proactive at remediation, service optimization, and client management.
By allowing diverse stakeholders across the trading business, compliance, and operations to flexibly explore, analyze, and visualize customer activity specific to their business remit, the solution delivers self-service, consumable analytics and insight to users who may not possess data science or analytics expertise.
“In today’s competitive trading landscape, to maximize order flow, brokers must provide both superior execution and transparency to their clients,” said David Murray, Chief Marketing and Business Development Officer at Corvil. “This requires them to have earlier insight into changes in client experience and outcome as well the ability to flexibly analyze activity by session, security, order type, venue, etc. to provide service differentiation and efficiencies. Corvil Intelligence Hub is a powerful tool in the race to attract and build strong and lasting relationships and better execution quality.”
Rapid client and counterparty intelligence, operational optimization, venue analysis and intraday risk as well as compliance management are among the new wave of “Transaction Quality Analytics” Corvil will showcase at FIA Expo 2018, booth number 714, which takes place 16-18 October.
Corvil is the leader in performance monitoring and analytics for electronic financial markets. The world’s financial markets companies turn to Corvil analytics for the unique visibility and intelligence we provide to assure the speed, transparency, and compliance of their businesses globally. Corvil watches over and assures the outcome of electronic transactions with a value in excess of $1 trillion, every day.
Press Office at Corvil
+353 1 859 1040