Top Carrier Partners with Corvil to Deliver World-class Market Data Distribution Network

Analytics from Corvil provides insight for capacity planning, performance optimization, and reporting to customers

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About the Customer

Communications Provider:

  • Delivers managed network solutions to global enterprise customers
  • Top 5 provider in terms of lines carried
  • Provides services to 10 of 17 Fortune’s top financial data services firms

Challenge

Growing Customer Demands for Next Generation Performance, Reliability, and Transparency

As a managed service provider to leading global financial, media, and other organizations, the company needed to provide a differentiated service. To establish a next generation environment fit for distributing reliable market data globally and providing connectivity for financial transactions, it needed to address challenges including:

  • Identification and management of microburst and other hard-to-detect conditions
  • Validation of payload completeness and timeliness despite high volatility
  • Service quality and status transparency to customers
  • Extended timeframes to identify, diagnose, triage, and resolve degradation across fragmented tools

Solution

Global Network Microvisibility and Market Data Quality Monitoring

Across ~15 data centers globally, the firm deployed Corvil to decode and, in real-time, detect gaps in more than 50 distinct market data feeds distributed to hundreds of companies. Corvil provided network visibility and analytics to help manage capacity, assure performance in volatile network conditions, and to deliver unequaled live information about the services into the company’s customer portal for access by its customers. As the trusted, de facto standard for network analytics across Financial Markets and beyond, Corvil provided:

  • Real-time analysis of every market data flow provided with zero performance impact on the firm’s high-performance connectivity infrastructure
  • Insight into market data quality across all incoming and outgoing third-party feeds, even during highly dynamic market conditions
  • Uniquely granular intelligence to assure adequate technology capacity as message rates and volumes test platform or infrastructure limitations
  • Workflows to accelerate identification, isolation, and resolution of network and market data quality degradation
  • Customer-specific intelligence delivered through seamless integration with Splunk-based customer service portal
  • Corvil’s agile delivery of updated analytics ensured consistently high-quality operational intelligence, even through exchange or regulatory-driven changes to market data protocols

RESULTS

Network with Leading Performance and Service Assurance

Alignment of customer goals with service operations
Mean time to respond to customer inquiries
Mean time to identify and resolve issues
Customer’s operational risk from service quality degradation

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