Corvil Enables VoIP Performance Reporting and Analysis in Splunk
Corvil’s collaboration with Splunk delivers VoIP operational intelligence and streamlines troubleshooting workflows to assure and improve your users’ experience of VoIP Services.
Corvil’s ability to discover and analyze the status and performance of every minute of every call is published within Splunk in real-time to accelerate your time to insight. The app also visualizes the full lifecycle of any call to simplify troubleshooting so VoIP operations teams can be more efficient.
"By 2019, end-user VoIP and UC monitoring will be prerequisites for 60% of mainstream network performance monitoring and diagnostics (NPMD) tool procurement, up from 20% in 2015."
IT Operations Teams re Realizing That They Need More to Efficiently Troubleshoot Problems
VoIP issues are highly visible and can have serious consequences on day to day business operations. IT operations teams relying on Splunk to correlate infrastructure health and availability metrics are realizing that they need more to efficiently troubleshoot problems. The existing health metrics cannot provide:
Without these capabilities within their familiar Splunk environment, these teams will continue to spend weeks manually investigating intermittent voice quality issues while user frustration rises.
Real-Time Discovery, Decoding, Analysis and Publishing from Packet Data on the Network Into Splunk
The Corvil VoIP App for Splunk is available on Splunkbase. This provides visualizations and analysis of call volumes, failed calls, signaling errors and poor quality calls. This analysis is driven from the Corvil platform which provides real-time discovery, decoding, analysis and publishing from the packet data on the network into Splunk for analysis by the Corvil VoIP App. A dashboard in Splunk reports VoIP call volume trends, failed calls, signaling errors and all poor quality calls. This dashboard is based on Corvil’s support for a breadth of protocols including H.323 (and proprietary variants), SIP, RTP, RTCP and SCCP.
Corvil passively taps into the packet data flowing in the network which contains a highly granular and accurate record of the VoIP activity. The Corvil solution uniquely mines this packet data by automatically discovering all VoIP calls, tracking the lifecycle of the call and reporting a number of key performance metrics.
"The tools' ability to be integrated with other third-party tools and the ability of those third-party tools to integrate with NPMD tools are increasingly important factors, particularly for organizations that license best-of-breed ITOM products, as opposed to products from a single vendor."
RTP MOS, Jitter and loss based on measuring 100% of network packets for every VoIP call.
Report on call setup times and signaling errors for the full breadth of VoIP protocols including some vendor variants.
Visualize the full lifecycle of the call across multiple hops to pinpoint root cause of call failures.
Report MOS scores per discovered Codec active in the network.
Discover and report the call volume activity trends including calls per gateway/SBC, calls per session manager and maximum concurrent active calls.
Search, visualize call lifecycle and then click to export a pcap file of the signaling and media traffic for the call.
Click on a call and navigate to Corvil's packet analysis including jitter, loss and mis-marked RTP packets.
Corvil measures the point to point latency, loss and jitter for every RTP media packet as they traverse your service provider WAN links.